At Lumien, we are fully committed to protecting the privacy and security of our customers. This Privacy Policy outlines the type of information we collect, how we use it, and the steps we take to safeguard it.

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Information Collection:

We gather customer information to process orders, enhance our products and services, and facilitate communication with you. The information we collect includes:

• Name

• Contact Information (email address, phone number)

• Shipping Address

• Billing Information

• Order History

• Purchase Preferences

We may also collect data through cookies, web beacons, and similar technologies to improve your shopping experience and better understand our customers’ preferences.

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Use of Information:

The information we collect is used to fulfill orders, improve our products and services, and maintain communication. We may use your information to:

• Process and fulfill your orders

• Respond to your inquiries

• Send promotional materials or special offers

• Improve your experience with our products and services
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Disclosure of Information:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering products and services. These third parties are bound by confidentiality agreements and will only use your information to perform the services requested.

In some cases, we may also disclose your information to comply with legal obligations or protect our rights.

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Security of Information:

We take the security of your personal information seriously. Measures such as encryption, firewalls, and secure servers are implemented to protect your data. However, no method of data transmission or storage is entirely foolproof. While we work hard to ensure your information is secure, we cannot guarantee its absolute security.

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Updates to the Privacy Policy:

This policy may be updated periodically to reflect changes in our practices or relevant legal requirements. We will notify you of any changes by updating the policy on our website. Your continued use of our website signifies acceptance of these updates.

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Contact Us:

For any questions or concerns about this privacy policy, feel free to contact us at contact@lumien.in